Resume

CIO

Led enterprise IT strategy, governance, and digital transformation, overseeing cloud infrastructure, cybersecurity, and business intelligence operations for online revenue streams representing the majority of total operating revenue.

Key Contributions:

• Oversaw online learning and transactional platforms responsible for majority of org revenue
• Spearheaded AI initiatives with early adoption of internal AI models, followed by robust governance and inclusion of AI-driven features in customer-facing product development
• Established comprehensive IT governance frameworks, ensuring compliance with industry standards and enhancing data security, allowing for growth into foreign markets increasing sales pipeline
• Managed a hybrid IT team of direct reports and multiple MSP and development partners, delivering scalable infrastructure to support growth
• Formulated and executed cloud strategy and migrated all IT infrastructure to Azure and a robust SaaS/PaaS fabric, improving system resilience, scalability, and remote workforce enablement
• Designed and delivered Technical Skills Assessment product, completing assessment portfolio to capture full physician competency spectrum and expand revenue opportunities
• Strengthened cybersecurity posture, implementing globally-oriented policies, multi-factor authentication, and continuous risk assessment and compliance frameworks
• Optimized IT vendor strategy, renegotiating contracts and consolidating services to reduce costs and improve service levels
• Managed to high uptime SLA for critical internal- and external-facing systems, for applications and infrastructure serving thousands of monthly active users
• Regular board, Executive Committee, and Audit & Risk Committee participation, presenting IT strategic updates, cybersecurity assessments, and digital transformation progress to board of directors

SVP, Information Technology

Managed IT infrastructure, audits, and technology initiatives to ensure system resilience and readiness for growth.

Key Contributions:

• Initiated comprehensive cloud migration strategy and IT governance framework development
• Directed IT staff and led projects to improve service delivery, optimize systems, and prepare the organization with future-facing technology and risk postures
• Implemented Salesforce CRM and Hubspot marketing automation, reducing direct expense annually as compared to legacy solutions
• Promoted to CIO based on strategic technology leadership and operational excellence

Chief Technology Officer

Designed and launched an API-delivered compliance platform, enabling secure, automated verification for equity crowdfunding transactions.

Key Contributions:

• Developed and implemented CrowdSIP protocol, creating a scalable infrastructure for a secondary equity crowdfunding market
• Helped to secure Series A funding, managing all IT-related investments and strategic direction
• Built a high-availability, distributed API, ensuring secure transactions for exposed services via Apigee

Principal/Owner

Led strategic technology consulting practice serving enterprise clients across multiple industries, scaling from startup advisory to full product development lifecycle management. Practice evolved from lean application development (Fending Group) to comprehensive product development (Monster Assembly) to fractional IT executive services (MADE, Inc.).

Key Contributions:

• Grew practice with sustained annual revenue growth, leading technology projects across multiple verticals
• Designed architecture for world's first at-scale iPad ordering system at JFK T5, custom integration with Micros POS
• Developed proprietary solutions including graph-based CMS combining Neo4j and Lucene
• Transitioned practice to focus on IT strategy and GRC for enterprise clients
• Led full product development lifecycles, from concept to market launch, delivering scalable technology solutions

Cofounder | VP, Product Development

Built a successful craft distillery from concept to commercialization, launching four unique spirits into retail and distribution.

Key Contributions:

• Developed operational and product standards to optimize production and quality control, scaled sales to thousands of cases annually, and drove growth through direct and channel distribution strategies
• Exited via sale to Lafayette Distilling (Buffalo, NY)

Certified Information Security Manager (CISM)

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